You can submit a refund request by clicking here. When submitting your request, we will ask you to provide certain details for verification. If more information is needed, an expert from our Payments Team will review your request and contact you with a solution via email.
Please email from the same address as you used to sign up for Prezi Next. If you are emailing from another address, please be ready to provide proof of payment (transaction ID, last 4 digits of the credit card used).