# From September 19 - September 26, we’ll be closing our live support channels in observance of a company event. You can still submit help requests online, and we’ll answer as quickly as possible.
# From September 19 - September 26, we’ll be closing our live support channels in observance of a company event. You can still submit help requests online, and we’ll answer as quickly as possible.

Discontinuing the Prezi Classic desktop application

Adobe stopped supporting Flash Player at the end of 2020 and has blocked content from running in Flash Player, which meant that we needed to discontinue the Prezi Classic online editor which was built entirely on this technology. 

In anticipation of this and to make sure that the millions of presentations our users have created are safe, we wanted to provide our oldest users with an improved experience in Prezi Present. 

Built on the more advanced HTML5 technology and including all the most beloved features from Prezi Classic, Prezi Present enables you to view or even convert and edit your Classic presentations in the new editor. 

As of June 30 2022, we decided to discontinue the Prezi Classic desktop application as well. 

After this date, you won't be able to view and edit presentations in the Classic desktop app as access to it will be blocked completely, which also means that you won't be able to open local presentations and PEZ files. 

Syncing local presentations and PEZ files to your online account

We'd like to ask you to sync all your local presentations from the desktop application to your online account and do the same with your PEZ files after importing them to the desktop app before end of June 2022. 

This measure is essential in ensuring that you don't lose any of your presentations so that you can still view or even convert and edit them in Prezi Present in the future. 

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