# Due to the holidays, we will only have limited staff available as we spend well deserved time with friends and families. You may experience longer response times. Our live chat is available December 20-23; 11:00 - 22:00 CET / 02:00 AM - 1:00 PM PST
For billing questions, you can reach us Monday-Thursday; 16:00-22:00 CET/ 07:00 AM - 1:00 PM PST
# Due to the holidays, we will only have limited staff available as we spend well deserved time with friends and families. You may experience longer response times. Our live chat is available December 20-23; 11:00 - 22:00 CET / 02:00 AM - 1:00 PM PST
For billing questions, you can reach us Monday-Thursday; 16:00-22:00 CET/ 07:00 AM - 1:00 PM PST

Changing payment information

Credit card about to expire? Or maybe you need to change the way you pay for your Prezi license? No worries, all you have to do is update the payment information on your account settings page.

To change your payment information:

  1. Go to your Account Settings page.
  2. Click on the “Licenses” tab.
  3. Under “Payment information” please click on Change Card.
  4. From here, enter the new payment details and click Save Changes. *

*PayPal users will be taken to the PayPal login page.

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