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Why was I charged?
We bill you with a recurring charge for any paid Prezi plan at the end of each billing cycle or at the end of the tri...
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Canceling a subscription
If Prezi hasn't worked out for you, you can cancel your license at any time. Canceling will stop your recurring payme...
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Why did my payment fail?
In this article, you can find the most common reasons leading to a declined payment and the steps you can take to mak...
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Prezi educational plan
To fit in with our key values, Prezi offers an EDU Plus plan to users with a certified educational email address. We ...
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How are automatic renewal payments made?
If you have an active Prezi subscription and the monthly/yearly renewal is due, we automatically charge your card. If...
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Guide to Prezi plans
Great presentations start with a great plan. That’s why there are a variety of Prezi licenses available. Each plan ha...
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Expired accounts
Got a billing problem? Please click here to see options for getting in touch with us and our staff will work to find ...
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Changing payment information
Credit card about to expire? Or maybe you need to change the way you pay for your Prezi license? No worries, all you ...