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# We are currently experiencing technical issues with Prezi. Please click here for real-time status reports and affected components.

Optimizing video quality and resolution in Prezi Video

We all know Prezi Video lets you create high-quality videos with stunning content that impress your audience and highlight your great ideas. However, sometimes the resolution and recording quality of your video may be reduced depending on your system and setup. Here are a few tips to make sure you're recording in the best possible video quality so you, and your message, come through crystal clear. 

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1. Use the Prezi Video desktop app

Download the Prezi Video desktop application for the best possible performance. In addition to being able to record in full HD, there are a host of other powerful video creation tools you can find in the app, like unlimited length recording, PowerPoint import, and even live streaming.

You can also sync your videos recorded in the desktop app to your online dashboard to keep all your content in one place and to be able to share your video as a link. 

2. Close unused tabs and apps

Try closing any other open tabs and apps running on your computer to free up memory and resources on your computer during recording to avoid lagging and audio-video syncing issues that might only become visible once your video is processed. 

3. Double-check the system requirements

Make sure your computer meets the system requirements to run Prezi Video properly.

Minimum requirements for running Prezi Video on Windows:

  • OS: Windows 10 (64 bit or 32bit) or newer with updated drivers and DirectX 11 or higher. 
  • Processor: Intel Core i3 2.00 GHz or AMD equivalent
  • Memory: Minimum of 4 GB RAM
  • Graphics: NVIDIA GeForce 405 / AMD Radeon 5000 or higher with 512 MB memory (or comparable)
  • Hard drive space: Since you’ll be creating full HD videos, it is advised to have at least 2 GB free space on your computer.
  • To use Prezi Video on the web, you’ll need to use Google Chrome. Please open Chrome and check to make sure you have the most recent version first by clicking on Chrome in the top left corner of your screen and choosing “About Google Chrome”.

Minimum requirements for running Prezi Video on Mac:

  • OS: 10.13 or higher
  • Hard drive space: Since you’ll be creating full HD videos, it is advised to have at least 2 GB free space on your computer.
  • To use Prezi Video on the web, you’ll need to use Google Chrome. Please open Chrome and check to make sure you have the most recent version first by clicking on Chrome in the top left corner of your screen and choosing “About Google Chrome”.

4. Connect an external camera

Looking for a better picture quality? Did you know that you can connect an external camera? Check out this article to learn how. You can also connect an external microphone to improve sound quality.

5. Make sure you have the right lighting

Even though you have a good camera, does the video quality still look a bit off? Make sure that there’s a light source (window, lamp) behind your computer/camera (and not behind you) when you’re recording your video. Take a look at this article to get more tips and tricks on preparing your space for recording and presenting with Prezi Video. 

6. Save your video locally 

When turning a Prezi presentation into a video in the desktop app, it is worth saving your file locally. After importing a presentation from your Prezi account, go to File > Save in the top toolbar to download the draft file to your computer. This way you can free up bandwidth when editing or live streaming from the app with a video conferencing tool. 

 

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