#From July 29 - August 2, we’ll be closing our live support channels in observance of a company holiday. You can still submit help requests online, and we’ll answer as quickly as possible.
#From July 29 - August 2, we’ll be closing our live support channels in observance of a company holiday. You can still submit help requests online, and we’ll answer as quickly as possible.

Prezi and the CCPA

The California Consumer Privacy Act (CCPA) is a data privacy law designed to strengthen the privacy rights of consumers in California by establishing standards for businesses that collect or process personal data. CCPA gives consumers in California the right to access, delete, and opt out of the “sale” of their personal information.

One of the key principles of CCPA is to provide more transparency concerning the information businesses ask you for and how it’s used.

Please note that Prezi does NOT sell any personal information.

Protecting your personal information is job one for our dedicated data Security Team. That’s why we’ve taken every measure to comply with CCPA requirements.

How Prezi puts CCPA in practice

Policy reviews and updates

We’ve rolled out an updated version of our privacy policy to reflect the requirements of CCPA. This includes specific guidelines on how you can review your information, and how to modify or request deletion of your data from our database.

Data map updates and third-party vendors

We took an extensive look at our product to assess what information we collect and how it’s processed. We also reviewed how we send data to third-party vendors and how they store, protect, and dispose of it. We’re committed to keeping our records current with frequent reviews and enhanced internal processes.

Partnering with vendors to meet our requirements

We work only with partners and vendors who have adequate security controls in place and who’ve agreed to a specific data-processing addendum in compliance with CCPA.

Enhanced security measures

To protect your data and keep us CCPA-compliant, we periodically conduct risk assessments, external vulnerability scans, and penetration tests. We also train our teams on an individual basis to ensure compliance.

These are just a few of the steps we’ve taken to protect you and your data under CCPA rules, but we’re equally committed to ensuring a smooth experience for you and all our users.

Please visit our Security Page for more information or feel free to contact us with your questions at any time.

Your rights under CCPA

Under the California Consumer Privacy Act (“CCPA”), California consumers have certain rights. You can read the full version of CCPA here, but some highlights include:

1. Right to Know. You have the right to request information about the categories and sources of personal information we collect, our purposes for collecting the information, and the types of third parties that receive that information. Details about our data collection, use, and third-party disclosures can be found in our Privacy Policy. In addition, you have the right to request a copy of your personal information. You may exercise this right once per 12-month period by sending an email to privacy@prezi.com.

2. Right to Delete. You have the right to request that we delete some or all of the personal information that we have about you. Deleting all data will typically require the deletion of your account, along with all content, including your videos. Notwithstanding the foregoing, we may retain information to provide services you have ordered, complete transactions, honor opt-outs, prevent fraud, spam, and other abuse, comply with our legal obligations, cooperate with law enforcement, and to exercise and defend our rights.

3. Do Not Sell. You have the right to opt-out of the sale of your personal information, and to request information about whether we have sold your personal information in the past 12 months. Prezi does not sell personal information, and we have not done so in the last year. If we begin to do so, we will update this notice and provide a mechanism to opt-out of any such sale.

4. Non-Discrimination. We won’t discriminate against you because you exercise any rights herein.

How to exercise your privacy rights

At any time, any of our registered users and visitors may exercise the choices described in this article by contacting our support team at privacy@prezi.com. In the email, please provide specific details indicating which choice you would like us to fulfill. Once we receive the communication, we will respond as quickly as we can. Please note that depending on the request, it might take us several days to respond.

To exercise your rights, we must be able to verify your identity as the owner of the Prezi account about which you are inquiring. We will authenticate your request using the email address associated with your Prezi account, and if necessary, proof of residency.

We might not be able to fulfill your request until we can verify your identity.

CCPA Notice at Collection

In this CCPA Notice at Collection, we explain the categories of personal information we collect from consumers who use our web sites that directly link to our Privacy Policy (collectively, our “Site”), and from consumers whose information we collect for outreach purposes, as well as the purposes for which we use such information.

Information You Actively Submit: If you create an account, fill out a form, send an email to our team, or otherwise send us information through the Site, we collect personal information about you, which might include the following:

  • Contact Data, which might include your name, country, postal address, email address, job information, telephone number, and similar information;
  • Account Data, which might include your Contact Data as listed above, username, password, and other login information, photo uploads, and other information you upload to your account;
  • Social Media Data, which might include your social media account name, media interactions with us (e.g., if you “like” or “share” something you see on our social medial platforms), and forum posts; and
  • Correspondence Data, which might include your requests, comments, survey responses, and any other information you actively provide to us.

Information Automatically Submitted on our Site: When you use our Site, your browser and computer or device automatically provide to us certain technical information about your software and hardware and how you arrived at our Site, including the following:

  • Technical Data, which includes your browser type and version, device type, your internet protocol (IP) address, and similar information;
  • Usage Data, which includes the URL that referred you to our Site, and the pages you visit as you navigate through our Site (clickstream data). This information is collected using various technologies including server logs, cookies, web beacons, and other tracking technologies described in greater detail in our privacy policy.
  • Information from Other Sources: We might collect personal information through other sources such as third-party data providers, social media platforms, and joint marketing partners to help us offer our services to you. Such personal information consists of Contact Data and Social Media Data.
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