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Logging in to your Prezi account
Here's everything there's to know about the multiple ways you can log in to your Prezi account and start creating and...
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Passwords
What do I do if I forgot my password?
If you’ve forgotten your password, click here. This will take you to another wi...
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Changing your email address
You can change the email associated with your Prezi account through your settings page. It’s as easy as pie.
Chang...
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Upgrading an account
Ready for an upgrade? Whether you want to get your hands on advanced presenter features, powerful analytics, or offli...
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Downloading an invoice
After you sign up for your life-changing Prezi plan, you will automatically be emailed an invoice for your purchase. ...
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Deleting an account
Once your account is gone, it’s gone forever, so there are a few important things to know before you delete your Prez...
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Your data choices and opting out
Your data choices and opting out
In our privacy policy, we outline the choices and options available for registered ...
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GDPR Additional rights
Your rights
Based on the GDPR, users or visitors from Designated Countries may exercise any of the rights described i...
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Prezi and GDPR
Your data security is our top priority
Protecting your sensitive information is job one for our dedicated data secur...
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Prezi and the CCPA
The California Consumer Privacy Act (CCPA) is a data privacy law designed to strengthen the privacy rights of consume...
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Downgrading an account
Got a billing problem? Please click here to see options for getting in touch with us and our staff will work to find ...
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Verifying your email address
The first time you sign into the Prezi Support website, we will ask you to verify your email address. You will receiv...
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Prezi's referral program
In our attempt to build a strong community of Prezi users who work together and support each other in today's increas...