Account management

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    • Logging in to your Prezi account
      Here's everything there's to know about the multiple ways you can log in to your Prezi account and start creating and...
    • Passwords
      What do I do if I forgot my password? If you’ve forgotten your password, click here. This will take you to another wi...
    • Changing your email address
      You can change the email associated with your Prezi account through your settings page. It’s as easy as pie.   Chang...
    • Upgrading an account
      Ready for an upgrade? Whether you want to get your hands on advanced presenter features, powerful analytics, or offli...
    • Downloading an invoice
      After you sign up for your life-changing Prezi plan, you will automatically be emailed an invoice for your purchase. ...
    • Deleting an account
      Once your account is gone, it’s gone forever, so there are a few important things to know before you delete your Prez...
    • Your data choices and opting out
      Your data choices and opting out In our privacy policy, we outline the choices and options available for registered ...
    • GDPR Additional rights
      Your rights Based on the GDPR, users or visitors from Designated Countries may exercise any of the rights described i...
    • Prezi and GDPR
      Your data security is our top priority Protecting your sensitive information is job one for our dedicated data secur...
    • Prezi and the CCPA
      The California Consumer Privacy Act (CCPA) is a data privacy law designed to strengthen the privacy rights of consume...
    • Downgrading an account
      Got a billing problem? Please click here to see options for getting in touch with us and our staff will work to find ...
    • Verifying your email address
      The first time you sign into the Prezi Support website, we will ask you to verify your email address. You will receiv...
    • Prezi's referral program
      In our attempt to build a strong community of Prezi users who work together and support each other in today's increas...