Account management

  • How to log into your Prezi account
    Here's everything there's to know about the multiple ways you can log in to your Prezi account and start creating and...
  • How to change or reset your password
    What do I do if I forgot my password? If you’ve forgotten your password, click here. This will take you to another wi...
  • Changing your email address
    You can change the email associated with your Prezi account through your settings page. It’s as easy as pie.   Chang...
  • Upgrading an account
    Ready for an upgrade? Whether you want to get your hands on advanced presenter features, powerful analytics, or offli...
  • Downloading an invoice
    After you sign up for your life-changing Prezi plan, you will automatically be emailed an invoice for your purchase. ...
  • Deleting an account
    Once your account is gone, it’s gone forever, so there are a few important things to know before you delete your Prez...
  • Your data choices and opting out
    Your data choices and opting out In our privacy policy, we outline the choices and options available for registered ...
  • GDPR Additional rights
    Your rights Based on the GDPR, users or visitors from Designated Countries may exercise any of the rights described i...
  • Prezi and GDPR
    Your data security is our top priority Protecting your sensitive information is job one for our dedicated data secur...
  • Prezi and the CCPA/CPRA
    The California Consumer Privacy Act (as amended by the California Privacy Rights Act, or CPRA) ) is a data privacy la...
  • Verifying your email address
    The first time you sign into the Prezi Support website, we will ask you to verify your email address. You will receiv...
  • Prezi's referral program
    In our attempt to build a strong community of Prezi users who work together and support each other in today's increas...